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Payment & Security

Read about the variety of payment options offered on the PANO 360 Online Store, and how the tax on your order is calculated.

Payment

Payment methods

The PANO 360  Online Store accepts a variety payment methods ( All major credit cards from Visa, MasterCard, American Express and Discover ).

We accept:

  • Paypal

  • Visa

  • MasterCard

  • American Express

  • Discover

Troubleshooting credit card & debit card payment errors

  • For new or recently reissued card, the card needs to be activated first.

  • Check that the card details entered are correct, the card type (AMEX, Masters, Visa), card number and the expiration date.

  • Remove any dashes or spaces for the card number.

  • If you do not have sufficient credit limit, please check with your card issuer.

  • If you have exceeded your daily spending limit for your debit card, please check with your card issuer.

  • If everything seems to be correct, contact your card issuer. Your card issuer may need to verify with you before they authorize your purchase.

Account verification

To prevent any unnecessary delays in processing your order, please ensure that the billing address on your order and credit card account matches. If you have recently moved or are unsure of your billing address, please contact your credit card-issuer to confirm.

Security codes

The credit card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard) of your card.

American Express :

Visa/MasterCard :

Daily spending limits for Debit Cards

Most debit and credit cards have daily spending limits that may substantially delay the order processing, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account upon order placement. Please consult your card-issuer for more information about your daily spending limits if you are having trouble in placing your order.

When we charges your account

When you place an order, Apple will contact your credit or debit card's issuing bank to confirm it is a valid account. Apple requests an authorization, which holds the funds for the full or partial purchase amount.

As Apple prepares your items, authorized funds will be unavailable and your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.

If you cancel your order before it has been billed, Apple will contact the bank within 2 business days to request the authorization reversal. Any authorizations placed on your credit or debit card account can take up to 30 days to reverse, depending on the credit card issuer. Contact your financial institution for their specific timeframes.

Change payment method

Payment Methods
Change Payment Method
Security of credit/ debit card details
Charge the order amount
Reasons of credit card payment not processed
Change the billing address

Can I change my payment method?

The payment method for an order cannot be amended once the order has been submitted to Apple. To chose an alternative payment method, you will need to cancel your existing order and place a new order with your preferred payment method. Please note that when canceling credit card orders, it can take up to five (5) business days for the payment authorization to be removed by your credit card company.

Security of credit / debit card details

Are my credit/debit card details secure?

The security of Apple Store servers is closely monitored to prevent any unauthorized disclosure or use of credit card numbers and to protect the confidentiality of your personal information. The Apple Store uses the SSL (Secure Socket Layer) industry standard, the highest level of security available today for web-secured applications. SSL relies on a pair of public and private key technologies provided by Verisign, Inc. and based on a 40-bit encryption algorithm developed by RSA Data Security, Inc.

Charge the order amount

When will my credit card be charged?

When you place your order, Apple requests authorization to charge the order amount from your credit card company. If you ordered more than one item, there may be multiple authorizations. Once we receive approval, Apple reserves the amount on your card until the items are available to ship. Your card will be charged when your order ships. If you ordered more than one item, there may be more multiple charges as items ship separately as they become available.

Reasons of credit card payment not processed

Why was my credit card payment not processed?

Your credit card company may have declined authorization to debit your card due to one of the below mentioned reasons. If such a situation arises, we will inform you of this via email:

  • There may be a credit limit on your account

  • The incorrect card type, number or expiry date was accidentally selected when placing the order

 

  • There were dashes or spaces in the account number that could not be recognized

  • Your bank requires verification from you before authorizing the purchase

  • Your card may be recently issued and has not yet been activated

Change the billing address

Can I change my billing address?

Your billing address is the registered address that your credit card company holds. Please ensure that your billing address is correct at the time of placing your order. Once your order has been accepted by Apple your billing address cannot be changed as it would have already been authorized by your credit card company.

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